Contact information

Contact Us – Ushan

We’re here to help! If you have any questions, concerns, or need assistance with your order, feel free to reach out to us through the details below.

Customer Support

Support Hours

  • Tuesday to Sunday: 11:00 AM – 8:00 PM (IST)
  • Monday: Closed

Response Time

  • Emails: Within 24–48 hours
  • WhatsApp: Within 24 hours

Important Information

  • Please include your order number when contacting us for faster assistance.
  • For damaged or incorrect items, ensure you provide an unboxing video and clear photos within 48 hours of delivery.

Business Note

As a made-to-order brand, we request customers to carefully review product details before placing orders. Our policies regarding no returns and no refunds are strictly followed.